Legal

    Terms and conditions

    Each SuggiCare product has its own terms, written in plain language and prepared to Australian standards. Your rights under the Australian Consumer Law are never excluded. The terms that apply to you are the ones you agree to at checkout.

    Ads Manager, nonprofit bundle

    For registered nonprofits on the bundle: setup fee, monthly management, Marketplace listings and, depending on volunteer numbers, the Volunteer Management System.

    Version 1.0, effective 14 September 2026

    Ads Manager, commercial providers

    For profit making care organisations on managed Google Search advertising at the published monthly management fee.

    Version 1.0, effective 14 September 2026

    Volunteer Management System

    For organisations subscribing to the Volunteer Management System, on its own or inside a bundle.

    Version 1.0, effective 14 September 2026

    Volunteer Marketplace

    For volunteers using the Marketplace and for organisations listing volunteer opportunities or a business listing.

    Version 1.0, effective 14 September 2026

    Care Alerts

    For care centres and organisations using Care Alerts wellbeing signals and escalation prompts.

    Version 1.0, effective 14 September 2026

    Care Knowledge Companion Library

    For individuals and organisations subscribing to the Library and its daily brief.

    Version 1.0, effective 14 September 2026

    Sector Intelligence subscriptions

    For organisations subscribing to workforce gap and sector intelligence reporting and dashboards.

    Version 1.0, effective 14 September 2026

    These documents are provided for your information and are not legal advice. If you need advice about your own situation, please speak with an Australian legal practitioner.