Volunteer management your care team will actually use
Roster, compliance, wellbeing and impact reporting, alongside the volunteer marketplace, in one home.
Free for non-profits up to 20 volunteers. No card, no obligation. AWS Sydney data residency.
Everything included
- Rostering, shift swaps and approvals
- Police checks, WWCC, NDIS screening
- Wellbeing and burnout signals
- Family-facing impact reports
- Marketplace distribution boost
Trusted by care providers across Australia, the UK and beyond
Full VMS access, up to 20 volunteers, no credit card to start. Set up your organisation in under a minute.
Spreadsheets, group chats, and a folder no one updates.
Most care providers run their volunteer program across four tools that do not speak to each other. Coordinators chase police checks by email, rosters live in a printed sheet, and family reports get cobbled together the night before a review.
- Hours of admin per coordinator per week
- Compliance gaps that surface in audits, not before
- No way to show families the impact of every visit
- Volunteer applications that stall for weeks
One home for your whole volunteer program.
Recruit from the SuggiCare Marketplace, run compliance and onboarding in one flow, roster shifts with swaps and approvals, capture visit notes from any device, and publish family-facing impact reports automatically.
- Coordinator hours back every week
- Audit ready records, every day, not once a year
- Wellbeing signals families can actually see
- New volunteers live in days, not months
Everything a care volunteer program needs, nothing it doesn't.
Purpose built for care providers. Not a generic volunteer tool with a care skin. Every module reflects how aged care, NDIS, childcare, home care and hospital teams actually work.
Rostering and shift swaps
Drag and drop rosters, recurring shifts, self-serve swaps with coordinator approval, and SMS or email reminders that actually land.
Compliance and screening
Police checks, NDIS Worker Screening, Working with Children Checks, vaccination records, code of conduct and inductions, all tracked per volunteer with expiry alerts.
Wellbeing and burnout signals
Capture visit notes, mood, and behavioural cues. Surface the silent strugglers earlier with our LEDI loneliness signal.
Family-facing impact reports
Auto-generated reports showing visits, hours, and wellbeing change. Beautiful enough to send to families, rigorous enough for an audit.
Marketplace recruitment
Every role you post is distributed to the SuggiCare Marketplace, plus partner directories. More applicants, fewer dead leads.
Hours and outcomes log
Verifiable hours per volunteer they can share for study, work or recognition. Aggregate outcomes for ESG and quality reporting.
Mobile-first for volunteers
Volunteers self-onboard, accept shifts, log visits and upload evidence from a phone. No app store install required.
Audit and incident records
Every action timestamped, every record immutable. Aligned to Aged Care Quality Standards, NDIS Practice Standards and ACECQA.
Multi-site and multi-region
Run one home or a national network. Per-site permissions, regional data residency, and consolidated reporting for head office.
From sign-up to first roster in under a day.
No long implementation. No data migration project. Your coordinator can be running a live shift the same afternoon.
- 01
Sign up and brand
Add your logo, sites and volunteer roles. We import any existing volunteer list from a CSV.
- 02
Invite your volunteers
Send a single magic link. Volunteers self-onboard, upload checks, and accept the code of conduct.
- 03
Roster and run
Build your first roster, publish shifts, and let volunteers self-serve swaps with approval.
- 04
Report and improve
Share family impact reports, see wellbeing trends, and export audit packs in one click.
Configured for the way your team already works.
Compliance fields, role categories and reports adapt to your sector out of the box.
Aged Care
The home for aged care volunteers.
See Aged Care VMSNDIS
Match support volunteers to participants, evidence outcomes, and stay quality-and-safeguards ready.
See NDIS VMSChildcare
Bring families and community volunteers into the centre with full compliance and incident-ready records.
See Childcare VMSHome Care
Coordinate in-home companion visits, track travel, and surface wellbeing changes earlier.
See Home Care VMSHospital
Run ward volunteers, chaplaincy and friends-of-hospital programs on one auditable platform.
See Hospital VMS"We replaced three tools and a shared inbox with SuggiCare. Our volunteer applications tripled in the first month, and our coordinator got her Fridays back. The family impact reports alone are worth it."
Built for the regulators your auditor takes seriously.
SuggiCare is engineered to care-sector security standards from day one. Customer data stays in your region. Every table uses row level security. Every action is logged.
Free for non-profits up to 20 volunteers.
Honest pricing for care. No per-coordinator gotchas, no quote-only fog. Paid tiers start when you grow.
- Full rostering and compliance
- Marketplace distribution
- Family impact reports
- Everything in Amplify
- Up to 250 volunteers
- Custom branding and SSO
- Unlimited volunteers
- Consolidated reporting
- Dedicated success manager
Questions care providers ask us
How long does implementation take?+
Most providers are live on the same day they sign up. We import existing volunteer lists from a CSV, brand the platform with your logo, and your coordinator runs the first roster the same afternoon.
Where is our data stored?+
By default in AWS Sydney, with row level security on every table and SOC 2 aligned controls. UK and EU residency available on request.
Do you handle police checks and screening?+
Yes. Police checks, NDIS Worker Screening, Working with Children Checks, vaccination records and inductions are tracked per volunteer with expiry alerts.
Will my volunteers need to download an app?+
No. SuggiCare runs in the browser on any device. Volunteers self-onboard, accept shifts and log visits from a phone, no app store install required.
How does the SuggiCare Marketplace help recruitment?+
Every role you post is distributed to the SuggiCare Marketplace and partner directories. Customers see a 3× increase in volunteer applications on average in the first month.
Can we export data if we ever leave?+
Yes. Full CSV export of every record at any time, no lock-in. We do not own your data, you do.
See SuggiCare run on your roster.
A 20 minute walkthrough with a real human, using your sites, your roles, and your compliance fields. No slides, no sales script.
- Tailored to your sector and volunteer base
- Reply within one business day
- Free for non-profits up to 20 volunteers
Prefer email? hello@suggicare.io
Sector pages: Aged Care · NDIS · Childcare · Home Care · Hospital
The Volunteer Retention Playbook
Why volunteers leave in the first 90 days, and the twelve moves that keep them.
- The five drop off points in a volunteer journey
- Retention benchmarks for care organisations
- A rostering pattern that halves no shows