SuggiCare is built for the people most systems fail. We detect distress before it's spoken for Aged Care residents, Disability and NDIS participants, Veterans, Care Home residents, Child Care settings, Sports Clubs, and CALD (Culturally and Linguistically Diverse) communities. The platform features volunteer management, Care Alerts, NDIS compliance, social impact measurement, and ESG reporting.

What is aged care software and how does SuggiCare help?

SuggiCare provides aged care software designed to detect early signs of distress in elderly residents, even those who cannot communicate their needs. Our Care Alerts system monitors wellness patterns in aged care facilities, nursing homes, and home care settings. We help aged care providers comply with Aged Care Quality Standards while protecting both residents and volunteer carers from burnout.

Is SuggiCare suitable for disability care and NDIS providers?

Absolutely. SuggiCare is designed for disability care and NDIS registered providers with NDIS Practice Standards compliance, non-verbal distress detection, Working with Children Checks, and police check verification. Our platform helps NDIS providers manage volunteers, track compliance, and deliver better outcomes for disability participants.

Does SuggiCare support veteran care and RSL organisations?

Yes, SuggiCare is ideal for veteran care organisations including RSL branches, veteran welfare services, and ex-service organisations. Our platform helps manage volunteer programs supporting veterans and their families, tracks volunteer hours, and measures the social impact of veteran support initiatives.

Can SuggiCare be used for care homes and residential care?

Yes, SuggiCare provides care home software and residential care management solutions. Our Care Alerts detect early signs of resident distress, while our volunteer management tools help coordinate companion visits, wellness activities, and family engagement programs in care home settings.

Is SuggiCare suitable for child care centres and childcare providers?

Yes, SuggiCare offers child care management software with ratio compliance tracking, parent communication tools, and volunteer coordination for early childhood education centres, family day care, and outside school hours care (OSHC) programs. We support NQF compliance and multicultural family engagement.

Can sports clubs use SuggiCare for volunteer management?

Absolutely! SuggiCare provides sports club volunteer management software to coordinate match day volunteers, team managers, coaches, and community sports events. Our platform tracks volunteer hours, ensures Working with Children compliance, monitors volunteer wellness, and measures club social impact.

How does SuggiCare support multicultural and CALD communities?

SuggiCare is built for culturally and linguistically diverse (CALD) communities with 50+ language support, culturally responsive care tools, and Care Alerts designed for non-verbal communication scenarios. We support multicultural aged care, CALD disability services, refugee care coordination, and immigrant support programs.

Is SuggiCare free for non-profits, not-for-profits, and charities?

Yes! SuggiCare offers a free volunteer marketplace tier allowing non-profits, not-for-profits (NFPs), and charities to post volunteer opportunities. Volunteers can browse and apply to volunteering opportunities for free. The free tier includes up to 5 active volunteer listings. Paid plans start at $389/month for additional features like rostering, compliance tracking, Care Alerts, and impact reporting.

What is a volunteer marketplace and how does SuggiCare's work?

A volunteer marketplace is an online platform where organisations post volunteer opportunities and volunteers can browse, search, and apply. SuggiCare's free volunteer marketplace connects volunteers with non-profits, charities, aged care providers, disability services, veteran organisations, and community groups across Australia. Volunteers can filter by location, cause area, and time commitment to find the perfect volunteering opportunity.

What sectors does SuggiCare serve?

SuggiCare serves Aged Care (residential and home care), Disability Care (NDIS providers), Veteran Care (RSL, ex-service), Care Homes (residential facilities), Child Care (early childhood, OSHC), Sports Clubs (community sports), Multicultural Services (CALD communities), Refugee Support, Indigenous Health Services, and Non-Profits.

What makes SuggiCare different from other care software?

SuggiCare is the only platform that combines Care Alerts (early distress detection) with volunteer management, ESG reporting, and NDIS compliance across Aged Care, Disability, Veterans, Care Homes, Child Care, Sports Clubs, and Multicultural communities. We detect distress before it's spoken and protect the people who provide care.

How does SuggiCare measure social impact?

SuggiCare provides ESG and SDG reporting, volunteer value calculation, grant-ready impact reports, and analytics dashboards. Our platform helps organisations demonstrate their social impact to funders, boards, and stakeholders with real metrics, not just activity logs.

Back to ROI calculator

Start 14, day migration

SuggiCare ESG Draft Report

Your Organisation

Name: SuggiCare
Rating: 4.9 (127 reviews)
Author: SuggiCare

Sector: Aged Care . Period: 12 months trailing . Generated: 24 August 2026

Audit, ready draft

Report ID: SC, ESG, 2026, 3M

Total programme value

$300,520

Volunteer hours

4,000

Safeguarding score

76/100

1. Executive summary

Across the reporting period, Your Organisation mobilised 50 active volunteers contributing 4,000 hours of direct care infrastructure support. The estimated social value of this contribution is $188,000, with a further $92,500 in prevented, harm value derived from early, intervention activity within the Aged Care cohort. Programme administration was reduced by 364 hours, equivalent to $20,020 in reclaimed loaded labour cost.

Every record in this report is anchored to a hash, verified ledger and mapped to the relevant disclosure frameworks below. This draft is suitable for internal review and external assurance.

2. Quantified impact

Active volunteers50

Total volunteer hours4,000

Social value of hours (HILDA, AUD 47/hr)$188,000

Prevented, harm value (Aged Care)$92,500

Administration hours reclaimed364h

Administration cost reclaimed$20,020

CO2 avoided (vs paid travel benchmark)8,400 kg

Total programme value$300,520

3. Safeguarding impact (Care Alerts)

The Safeguarding Impact Score is a SuggiCare, defined metric combining silent, event detection, response time, escalation quality and accountability trail integrity. It is not a clinical score and does not constitute medical advice.

Silent events surfaced21

Average response time7 minutes

Escalations to next, of, kin or care lead4

Safeguarding Impact Score76 / 100

4. Framework alignment

GHG Protocol

Scope 3 Cat 1, 7 mapped

TCFD

Governance, Strategy, Metrics

ISSB S1 / S2

Sustainability, related disclosures

NGER (AU)

Energy + emissions reporting

GRI 413

Local communities

IFRS S1

General sustainability

ACNC

Charity governance standards

Modern Slavery Act 2018 (Cth)

Workforce due diligence

UN SDGs

3, 8, 10, 11, 17

5. Verification and ledger

LedgerSHA, 256 hash chain, append, only

Verifier signatures2 of 2 required for material claims

BoundaryOperational control, Aged Care

TierTier B, Verified internally, ready for external assurance

Data residencyAWS Sydney, ap, southeast, 2

Block hash: 9ba898007ea2f357875f08a93b0c452a

6. Methodology and assumptions

Volunteer hour value: HILDA, AUD 47.00 per hour, conservative en, AU benchmark.
Prevented, harm unit cost: AIHW / ABS unit costs by sector, applied per active volunteer cohort.
Admin reclamation rate: 70 percent of pre, migration overhead, observed across migrated organisations.
CO2 factor: 2.1 kg avoided per local volunteer hour vs paid, travel comparator.
Safeguarding Impact Score formula is published and version, controlled at suggicare.io/methodology.